We have left some frequently asked questions.

 

What are the payment methods? / Payment methods?

We accept these payment methods:

  • Credit card 
  • (Visa, MasterCard, American Express)
  • Hipercard: (Elo, Diners Club, Aura, Discover).
  • Bank transfer

What is the shipping cost? / Shipping?

The shipping is free for all orders. It's our way of saying thank you for choosing our store.

How are shipments made?

  • Express courier service
  • Certified mail

We work with: Like our partnership among many others.

Where can I receive my order?

We ship to several countries, including Brazil. Just provide the address where you want to receive your order during the purchasing process.

How long will my order take to arrive?

The delivery time will depend on the selected shipping method. Typically, it takes between 7 and 16 business days after payment confirmation.

What is the deadline for making an exchange?

You can request an exchange within 15 days after the purchase.

What should I do if the product does not arrive in good condition?

Please contact us at [email protected] and we will send a replacement.